Frequently Asked Questions
Everything you need to know about your Hydroh experience.
What materials are Hydroh Bottles made from?
Every Hydroh Bottle is crafted from premium, BPA-free 18/8 food-grade stainless steel with a signature powder-coat finish designed to match your personal style.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for those who need their accessories sooner.
Can I return my bottle if I change my mind?
Yes, we offer a 30-day return policy for all unused products in their original packaging. Please contact our support team to initiate a return label.
Are Hydroh Bottles dishwasher safe?
To preserve the vibrant color and vacuum seal of your bottle, we recommend hand washing with warm, soapy water. The lids are top-rack dishwasher safe.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna and Afterpay.